In the corporate world of today, in their pursuit to make as much money as they can, the human element is set aside. Most corporations forget that on the other side of any tragedy that a human is attached. The dollar signs in their eyes prevent them from seeing the human effect of their decisions. The compassion they once had has now been removed and replaced by greed in their pursuit of the green.
Now don't get me wrong, after all making money is what businesses do, right? But how much money?? And I have to ask, at what coast to the human element? They fail to see that any decision they make directly effects that human who is attached. In the hurry up business world there are "t" to cross and "i" to dot and contracts to sign, in order to protect themselves from..........well, you, the human element. But who protects you from them? After all this is a two-way street. Are we to have our own contracts that protects us, that a company would need to sign to do the work? You essentially give up all your rights to hold them responsible if the job turns out to be........well, just plain bad. They hold the right to determine whether something is satisfactory or not. I know you're thinking "Wait a minute......... this is my home and no one has the right to tell me what is and is not acceptable repairs!!!" Yep!!........that's what you would think, but you signed a contract. These contracts are written to protect the company and not you. The contract even protects anyone the company hires to do the work in your home. How crazy is that?? You've never met these people and have no idea of their ability to do the work. For all you know they could be a bunch of illegals who hang out at the local gas station looking for work. C'mon! You know what I'm talking about???.........where a truck or van pulls up and yells out what type of workers they need and they all run to the truck or van trying to get in? They have no idea what you just said but they will do their best to wing it...
This sort of thing happens all to often and now has happened to me. Gone are the days when a company really did care about the quality of their work. Now, all they care about is how much money they can make. See, this is my point to all of this.........companies hire low skilled workers and pay them much less than they would pay someone who is better skilled to do the job. They are charging you and/or being paid premium prices to do the job, so that's more money in their pockets. Even if they hired the better skilled people to do the work, they would still make a good profit and chances are the repairs would be done to your satisfaction. It's a win win situation. But companies don't care about whether or not the repairs are good or not, they have a contract that protects them. Also gone, are the days when people took pride in their work. There are still better skilled people out there, just not as many as there use to be. If you ever have to deal with major repairs to your home please take my advice and don't hire a contractor. They will hire low skilled works and make your life a living hell. Be your own contractor, there's really nothing to it. Make some calls for whatever you need fixed and go from there. At least you will have complete control over the situation and if they screw up you can fire them.
So, here I sit nine months after a flood with most of my things still packed away in boxes, my entertainment center still not hooked up, no curtains on the windows and a backyard that is so overgrown that I'm afraid if I go back there I will get lost and no one will ever find me.
One solution to this mess seems to be arbitration............ Ok, I'm game, let's go to arbitration! See, the problems that I have are somewhat..................lets just say bizarre, and they will not win this. Here is just one of the many "bizarre" things that are wrong. I have oak cabinets in my kitchen and they replaced the side panels with birch. Bizarre, right?? ....Or I can take the amount of money that was offered to me by the construction manager to settle this as a credit towards the money I still owe them, then I can hire someone else to correct the problems........... I don't think so! The amount of money being offered would not come close to fixing what is wrong, and you are not dumping this in my lap. I think better yet........lets call in the big dawgs on this one. On Tuesday morning when the general manager and president of the company check their e-mail, they will have an e-mail from me..............the human element who is attached to this tragedy. So let the games begin!!!!!!